SaaS/Tech/Startups
Exit Survey (Churn) Form Template
Understand why customers are cancelling or churning from your product.
Questions included
1.Why are you cancelling your account?
Multiple ChoiceRequired
2.Tell us more about your reason for leaving
Long Text
3.Did you find an alternative solution?
Yes / No
4.If yes, what are you switching to?
Short Text
5.How satisfied were you overall?
RatingRequired
6.What could we have done to keep you?
Long Text
7.Would you consider returning in the future?
Yes / No
Use this template
Customize this template to fit your needs. Works in both conversational and classic mode.
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